Privacy Policy

Last Updated: December 2023

Welcome to Happysoaps Store! Just as we carefully handcraft each plastic-free product with natural ingredients, we’re equally committed to protecting your personal information with the same level of care and consciousness. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at newhappysoaps.com.

1. Information We Collect

We believe in collecting only what’s necessary to provide you with a seamless shopping experience:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment information
• Order Details: Information about the products you purchase, including our popular body lotion bars, facial cleanser bars, and baby care products
• Account Information: If you create an account, we store your login details and preferences to make future shopping easier
• Technical Data: IP address, browser type, device information, and pages you visit on our site
• Communication Data: Any messages you send to our customer care team at [email protected]

2. How We Use Your Information

We use your data with the same care we put into crafting our plastic-free products:

• Process your orders for our natural soap bars and accessories
• Provide customer support and respond to your inquiries
• Send order confirmations and shipping updates
• Improve our website and product offerings
• Send marketing communications (only with your consent)
• Prevent fraud and ensure transaction security
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data as carefully as we select our natural ingredients:

• Payment Processors: We share necessary payment information with our secure partners (Visa, MasterCard, JCB, PayPal) to process transactions
• Shipping Partners: We provide address information to delivery services to ship your plastic-free products worldwide
• Service Providers: Trusted partners who help us operate our website and business
• Legal Requirements: When required by law or to protect our rights and safety

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as we’re committed to creating products that are kind to your skin and the environment, we’re equally dedicated to protecting your data:

• All data is stored on secure servers with encryption
• Payment information is processed through encrypted channels
• We never store complete payment details on our servers
• Regular security assessments and updates
• Limited access to personal information within our organization

While we implement robust security measures, no online transmission is 100% secure. We continuously work to maintain the highest security standards.

5. International Data Transfers

As we ship our products globally (with some exceptions in Asia and remote locations), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability for the information you’ve provided
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytical Cookies: Help us understand how customers use our site to improve your experience
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used with your consent to show relevant advertisements

You can control cookie settings through your browser. However, disabling essential cookies may affect site functionality.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and legal purposes.

9. Children’s Privacy

While we offer Baby & Kids Care products, our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always display the most current version on our website.

11. Contact Us

Thank you for trusting Happysoaps Store with your personal information. We’re committed to protecting your privacy with the same dedication we bring to creating plastic-free, natural products for a cleaner, happier world.

With love and secure data protection,
The Happysoaps Team